FAQs
How our website maintenance works:
No contracts! Our services are month-to-month, giving you the flexibility to scale up or down whenever needed.
Well, you are welcome to give it a go, but we can with 99% surety inform you that at some point two or more of the plugins will either not be compatible at the same time or other scripting issues may arise. Which will result in either a broken or vulnerable website!
We carefully check and monitor plugins compatibility. Do health checks after each plugin update.
Think of it this way… A broken or hacked website could cost you a rebuild of R10K+
We track your hours using a detailed timesheet that records all work done, down to the minute. This timesheet provides a transparent breakdown of how your time was spent and is sent to you quarterly.
Definitely! Our packages are fully scalable according to your monthly website maintenance requirements. Easily downgrade or upgrade your package as per the hours needed for a specific month.
That’s absolutely fine — many of our clients do. Our team is flexible and easily integrates with your existing in-house team. We support them by taking on specialised tasks, managing overflow work, or providing strategic input where needed. Think of us as an extension of your team: collaborating, sharing insights, and helping your internal department achieve even better results without adding extra pressure or workload.